Measure the customer experience of all toilets
Insight in reviews, problems and cleaning
Accessible and clean toilets play an important role in the image of an organisation. Making it possible to use the toilet says something about the customer friendliness but nothing about the customer experience of visiting the toilet. HogeNood offers various possibilities to measure the customer experience and thus gain a good insight into what is going well and what could possibly be improved.
This is how it works
Visitors give a rating based on hygiene, smell, atmosphere & design and toiletries via the tablet, app or by scanning the QR code on location.
Has the toilet paper run out or is the faucet broken? Visitors can easily report problems via the tablet, app or by scanning the QR code on location.
The cleaning rounds are ticked off using the cleaning app. This gives you as a visitor immediate insight into the last cleaning and next scheduled cleaning round.